Privacy Policy
Emcie Co Ltd. ("Company", "we", "us" or "our") respects your privacy and is committed to protecting the personal information we collect and process. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website and web services (at and under https://emcie.co) and use our service (the “Service”).
We are committed to complying with guiding global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable regulations.
1. Information we collect
We may collect the following categories of personal data:
a. Identifiers
• Name, email address, mailing address, professional details, IP address, unique identifiers (account ID, cookie ID) and other details when you register or contact us.
b. Account and authentication information
• Username and password, account preferences, login history.
c. Commercial information
• Purchase information, including payment details and purchase history (via third-party payment processors). For the avoidance of doubt, we do not store your payment card details, but we may receive information related to your payment card, such as your billing details.
d. Internet or network activity
• Browser type, operating system, device type, pages viewed, links clicked, session times, referral URLs, mobile carrier, Internet service provider.
e. Geolocation data
• Approximate location derived from IP address.
f. User-generated content
• Information and data you submit via the Service (which may include information of your customers), as well as messages and data you submit through forms or chat features.
We may also collect inferred or derived information (preferences or interests based on usage).
2. How we collect information
We collect information:
• Directly from you (account creation, support inquiries, form submissions and the user-generated content we receive from you within the Service). • Automatically, through cookies, web beacons, pixel tags, and similar tracking technologies. • From third-party services, such as analytics providers, payment processors, and authentication tools.
3. Purposes for collecting information, and standards of processing it
We collect and process your data for the following purposes:
• To provide, maintain, and improve our Service. • To personalize user experience and customize content. • To manage accounts and enable login functionality. • To process payments and fulfill transactions. • To respond to customer service inquiries. • To detect and prevent fraud, abuse, and security incidents. • To comply with legal obligations and respond to lawful requests. • To send administrative information (such as security updates). • To send marketing communications (if legally permitted or with your consent).
Processing your data with relation to the Service is done in compliance with Company’s Data Processing Addendum.
4. Sharing and disclosure of information
When you visit or log-in to our website, cookies and similar technologies may be used by our online data service providers to associate these activities with other personal information they or others have about you, including by association with your email. You can control cookies through your browser settings, but note that disabling cookies may limit your ability to use certain features of the Service. We (or service providers on our behalf) may then send communications and marketing to this email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.
We may disclose your information to:
a. Service providers
Third parties who are providers or subcontractors of certain components of the Service or who assist us in related services such as hosting, IT support, analytics, customer service, payment processing, and email delivery. Any information shared with or otherwise collected by such service providers may be subject to their privacy policy. Unless expressly determined otherwise in the terms and conditions applicable to the Service, we are not responsible for the processing of personal information by service providers.
b. Business transfers
If our business is sold, merged or transferred, your data may be transferred as part of that transaction, as permitted by law and/or contract.
c. Legal and regulatory authorities
When required by law or to protect our legal rights, users or third parties. We do not sell personal data as defined under the CCPA.
5. Your privacy rights
Depending on your jurisdiction, you may have the following rights:
• Request access to and portability of your personal information; • Request correction or rectification of your personal information where it is inaccurate or incomplete; • Request deletion of your personal information (the “right to be forgotten”); • Request to opt out of the sale or sharing of your personal information; • Request restriction of or object to our processing of your personal information; • Withdraw your consent to our processing of your personal information, and such withdrawal will take effect for future processing; • Request to limit use of your sensitive personal data. To exercise these rights, please contact us at [email protected]. We may request verification of your identity.
6. International transfers of personal information
We may process and store your information in countries outside your own. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or rely on adequacy decisions to legitimize cross-border transfers.
7. Retention of personal information
We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, or to comply with legal obligations (tax, audit, accounting). We apply appropriate deletion and anonymization procedures when data is no longer needed.
8. Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases:
• Consent (marketing emails) • Contractual necessity (providing the Service) • Legitimate interest (improving the Service; securing our platform) • Legal obligations (maintaining transaction records).
9. Children’s privacy
Our Service is not intended for children under age 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.
10. Data security
We implement technical, administrative and physical security measures to protect your data against unauthorized access, alteration, disclosure or destruction, including:
• Encryption in transit and at rest; • Access control and authentication systems; • Regular security assessments and monitoring.
Despite these efforts, and though we regularly review and update our security practices to adapt to new threats and technologies, know that no system is 100% secure.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Your continued use of the Service and/or our website after we make such changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, you may contact us at: [email protected]
Last Updated: January 05, 2026